Privacy Policy

This Privacy Policy describes how Fluint, Inc. (referred to herein as “we”, “our” or “us”) collects, stores, uses and discloses the personal and customer data.This Policy contains:

‍(1) Introduction
(2) Data Protection Officer‍(3) How We Collect and Process Your Data
(4) Data Uses
(5) Data Location
(6) Data Storage & Retention
(7) Cookies and Data Collection
(8) Data Security
(9) Children’s Data
(10) Additional Notices

If you are a prospect or a customer, please read this Privacy Policy carefully and make sure that you fully understand it.

‍(1) Introduction

Fluint offers sales teams and their buyers a collaborative platform for generating sales and customer content.

Our registered office in the State of Delaware is 1209 Orange Street - Corporation Trust Center, City of Wilmington, County of New Castle, 19801.  If you have questions about our company or your privacy, please contact us at hello@fluint.io.

This Privacy Policy describes Fluint’s policies and practices regarding its collection and use of your data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.

‍(2) Data Protection Officer:

Fluint has appointed an internal data protection officer for you to contact if you have any questions or concerns about Fluint’s data policies or practices. If you would like to exercise your privacy rights, please direct your query to Fluint’s data protection officer:Jon Crawleyjon@fluint.io1900 Grant Street, Ste 510Denver, CO 80203

‍(3) How We Collect and Process Your Data

Fluint collects personal information about its prospects and customers. With a few exceptions, this information generally includes:

●     Name

●     Job title

●     Employer name

●     Work address

●     Work email

●     Work phone number

●     Video meetings and recordings

●     Contractual and billing details

We use this information to provide prospects and customers with contracted and requested services (“Services”). We do not sell personal information to anyone, and only share it with third parties who are facilitating the delivery of our Services. At all times, the data we collect, share, or otherwise store to provide Services, is owned by you, and is your confidential information.

‍(4) Data Uses

As is true of most other websites, Fluint’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Fluint’s website, including a history of the pages you view.

We use this personal data as necessary for the performance of our Services; to comply with our legal and contractual obligations; and to support legitimate interests in maintaining and improving our Services; in marketing, and selling Services; providing customer service and technical support; and protecting prospects, customers, and ourselves (“Legitimate Interests”).·  

- We use personal information to provide our Services, and to test and monitor the Services, and to enhance our site to better suit our prospects’ and customers’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying preferences;

- If a Customer has enabled the optional ‘note-taking’ feature within the Platform, and users opt-in to the use of this feature in their calls and meetings recorded through Fluint, these meeting recordings may be used to identify and note each user’s participation on the recorded calls;

- To facilitate and optimize our marketing campaigns, ad management and sales operations, including personalized messages based on user behavior and locations.

- To create aggregated data studies with non-personal data or anonymized data, which we may use to provide and improve our services, or for other Legitimate Interests;

- To comply with our contractual and legal obligations and requirements, and maintain our compliance with applicable laws, regulations and standards.

- To provide select third-party companies and integrations who assist in delivering Services on our behalf and complementary to our own, including, for example, hosting and servers, data security services, billing and payment processing, web and product content transcription and analysis services, performance measurement,  customer relation management systems (collectively, “Service Providers“). Our Service Providers may have access to personal information, depending on each of their specific roles, only for providing Services and Legitimate Interests.

‍(5) Data Location

‍Fluint has its headquarters in the United States. Depending on the circumstance, Fluint also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling Legitimate Interest of Fluint in a manner that does not outweigh your rights and freedoms.

Fluint endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Fluint and the practices described in this Policy. Fluint also enters into data processing agreements and clauses with its vendors whenever feasible and appropriate.

Some of our prospects, customers, Service Providers are located in countries outside of the United States. When we transfer data internationally, we will do so safely and securely and in accordance with applicable law. If you are located in the EU, when we share your personal data with third parties based outside of the European Economic Area (“EEA“), we will ensure that our service providers sign on agreements that require them to comply with applicable law, keep your data secure at similar levels to the level described in this Policy, and make sure that your data protection rights are protected.

When we transfer your personal data to various jurisdictions, we rely on the decision by the European Commission that says that those countries are considered to provide an adequate level of data protection. The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws also provide certain rights including the following:

●     Right to be informed

●     Right of access

●     Right to rectification

●     Right to erasure

●     Right to restrict processing

●     Right of data portability

●     Right to object

●     Rights related to automated decision-making including profiling

If you wish to confirm that Fluint is processing your personal data, or to have access to the personal data Fluint may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Fluint might have received the data; what the source of the information; and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Fluint if it is inaccurate.

‍You may request that Fluint erase that data or cease processing it. You may also request that Fluint cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Fluint processes your personal data. When technically feasible, Fluint will—at your request—provide your personal data to you.For more information or if you have any questions, please contact us at hello@fluint.io.

‍(6) Data Storage & Retention

‍Fluint retains service data for the duration of the customer’s business relationship with Fluint and for a period of time thereafter, to analyze the data for Fluint’s own operations, and for historical and archiving purposes associated with Fluint’s services.

Fluint’s retains prospect data until such time as it no longer has business value and is purged from Fluint’s systems. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and the applicable legal requirements.

All personal data that Fluint controls may be deleted upon verified request. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: hello@fluint.io.

‍(7) Cookies and Data Collection

‍We and ou rService Providers use cookies, pixels and other technologies to enable and improve the Services we provide, to track the performance of our Sites, perform analytics and gain insights on the use of our Services and the performance of our activities, and for personalization purposes. Some cookies are removed when you close your browser session. These are the “Session Cookies”. Some last for longer periods and are called “Persistent Cookies”. We use both types.

We use “Persistent Cookies” to remember your log-in details and make it easier for you to log-in the next time you access the Platform. We may use this type of cookies and Session Cookies for additional purposes, to facilitate the use of the Services’ features and tools.

‍(8) Data Security

‍We implement systems, applications and procedures designed to secure your personal data, to minimize the risks of theft, damage, loss of information, or unauthorized access or use of information. However, we cannot guarantee that our Services will be wholly immune from any wrongdoings, criminal acts, or malfunctions. In the unlikely and unfortunate case of a security incident, breach, or otherwise noteworthy security event, Fluint will take responsibility for remediating the issue while notifying you as quickly as reasonably possible.

‍(9) Children’s DataOur Services are not designed to attract children, and we do not knowingly collect personal datafrom children and do not wish to do so. If you believe that we might have any such data, please contact us by e-mail at hello@fluint.io so we can promptly address it.

‍(10) Additional Notices

‍We may update and amend this Privacy Policy from time to time by posting an amended version on our Services. The amended version will be effective as of the date it is published. We will provide prior notice if we believe that the changes involved materially alter your rights, via any of the communication means available to us or via the Services. After such notice period, all amendments shall be deemed accepted by you.

This policy describes the categories of personal information we may collect and the sources of such information. We also included information about how we may process your information, which includes for “business purposes” under the California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA) and similar state laws, as applicable.

We do not sell or “share” your personal information for the intents and purposes of the CCPA or CPRA, nor disclose personal information that we “control” to any third party for their direct marketing purposes. We may disclose personal data to third parties or allow them to collect personal data from our Services as described above, if those third parties are authorized Service Providers who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal data.

If you have any questions or would like to exercise your rights, you can contact hello@fluint.io.Last updated: December 5th, 2023.